Shipping Policy

Last updated: June 2026

Thank you for choosing CleanMark.

All of our products are custom-made and manufactured specifically for each customer. We take pride in delivering high-quality personalized products and a smooth shopping experience.

Processing Time

Most orders are processed within 1–3 business days.

For personalized products, production begins after all required information, logos, artwork, and approvals have been received.

During peak seasons, processing times may be slightly longer.

Shipping

We currently ship throughout the United States.

Estimated delivery times:

• Standard Shipping: 3–7 business days
• Remote locations may require additional transit time

Delivery estimates are provided as guidelines and are not guaranteed.

Free Shipping

We offer FREE SHIPPING on all orders within the United States.

No coupon code is required.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Please allow up to 24 hours for tracking information to become active.

Personalized Products

Many of our products are custom-made using customer-provided logos, artwork, text, or branding.

Customers are responsible for reviewing and approving design proofs before production begins.

Once approved and produced, personalized items cannot be modified.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

We are not responsible for delays, losses, or additional shipping charges resulting from incorrect or incomplete addresses.

Lost, Stolen, or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 7 days of the delivery date or expected delivery date.

We will work with the carrier to assist in resolving the issue.

Contact Information

If you have any questions regarding your order, shipping, or delivery, please contact our support team on info@cleanmark.store

We are always happy to help.

Thank you for supporting CleanMark.